Books

Take the work back to your desk

Practical books from our team on applying improv to business.

Cover of Jill & Patrick's Small Book of Improv for Business

Jill & Patrick's Small Book of Improv for Business

Jill Bernard and Patrick Short

In a quick 108 pages, connect the dots between improv — the system and techniques behind fast, unscripted performance — and business: what you do, what we do, what everybody does offstage.

Thirteen core improv concepts, each paired with exercises for individuals and groups, plus chapters on customer service and company vision. Read it cover to cover in an afternoon, or grab one chapter and a couple of exercises before your next meeting.

Paperback · 108 pages · ISBN 9781105818936

Want this in a live session? See our Improv Fundamentals workshop.

Cover of Yes And… Your Customer Service

Yes And… Your Customer Service

The added value of improvisation in organizations (Special Edition)

Gijs van Bilsen, Joost Kadijk & Cyriel Kortleven, with Patrick Short

Improvisation gives you tools to work quickly and creatively in a world that keeps changing. This book explains the value of improvisation and how to put it into practice, from what improv is, to leading with it, to using it in multicultural teams.

This special edition includes additional content by Patrick Short focused on customer service, with 50+ exercises for managers who want to use improvisation and trainers who want to teach it.

Paperback · 228 pages · ISBN 9789081950619

Want this in a live session? See our Customer Service workshop.

Copies for your whole team?

Books make a good follow-up to a workshop or keynote. For an ebook or copies for a group, email [email protected] and we'll help you sort it out.

Reading is a start. Practice is where it sticks.

Tell us about your team and we'll design a session that puts these ideas to work.

Book a Discovery Call